What are California Children's Services (CCS)?

CCS is a statewide program that treats children with certain physical limitations and chronic health conditions. CCS can authorize and pay for specific medical services and equipment provided by CCS-approved specialists.

The Mendocino County CCS Program works in collaboration The Department of Health Care Services (DHS), Medi-Cal, and Partnership Health Plan to provide care and case management for CCS children. The CCS program of Mendocino County approves applications, preforms annual recertification for the program, and conducts the Medical Therapy Program.

The program is funded with state, county, and federal tax monies, along with some fees paid by parents.

What Does CCS Offer Children?

• Diagnostic Program: If a potential CCS child is suspected of having a CCS-eligible medical condition, but additional tests or studies are needed to confirm the medically eligible condition, the case may be opened for just those studies or tests needed to confirm the presence or absence of the suspected CCS medical condition.
  
  
• Treatment Program:  If a child is found to be medically and financially eligible, CCS may pay for or provide medical treatment, medical case management, and/or services through The Medical Therapy Program (MTP).

Who Qualifies for CCS?

The program is open to anyone who:

• For children ages 0 to 21 years old;
• Has, or may, have a medical condition that is covered by CCS;
• Is a resident of California; and
• Has a family income of less than $40,000 as reported as the adjusted gross income on the state tax form; or
• The out-of-pocket medical expenses for a child who qualifies are expected to be more than 20 percent of family income; or
• The child has full scope, no share of cost, Medi-Cal.

Your Family income requirements may be waived if:

• Need diagnostic services to confirm a CCS eligible medical condition; or
• Were adopted with a known CCS eligible medical condition; or
• Are applying only for services through the Medical Therapy Program; or
• Are Medi-Cal beneficiaries, full scope, no share of cost.

What is Covered by CCS?

Only certain conditions are covered by CCS. A list of conditions that are covered can be found here, on the CCS Medical Eligibility page (click here).   

In general, CCS covers medical conditions that are physically disabling or require medical, surgical, or rehabilitative services. There also may be certain criteria that determine if a child’s medical condition is eligible.

Medical eligibility is determined on a case-by-case basis.

How do I enroll in CCS?

In order to join the program, you must have a “referral” to CCS. Referrals to the CCS Program can be made by anyone including; the family, school, public health nurse, family doctor, or physician specialist.

It is important that referral be made to CCS as early as possible. If the CCS referral is denied, you, or your insurance, may be responsible for the payment of services.  

Once the referral is provided, you must also submit a completed application (click here).

The Mendocino CCS program will then confirm that the child meets all of the requirements to be in the program including: residential, financial, and medical criteria.

Where Can You Get More Information About CCS?

Find out more on the DHCS website for CCS (click here)! The website contains information on how to apply, providers, eligible services, and much more!

Need to file a Complaint/Grievance?

If you have a concern or disagree with a decision made by the Department of Health Care Services’ (DHCS) California Children's Services (CCS) program, we encourage you to submit a Grievance.

Grievances may be filed verbally, in writing, or in person, to: DHCS, Partnership Health Care or the Mendocino County CCS Program. Contact information is listed below:

Department of Health Care Service (DHCS)

1. Phone: 916-713-8300
2. Email:  CCSMonitoring@dhcs.ca.gov
3. Via Mail: 
   Integrated Systems of Care Division
   Attn: County Compliance Unit
   1501 Capitol Ave, MS 4502, PO Box 997437
   Sacramento, CA 95899-7437

Mendocino County CCS

1. Phone: (707) 472-2600
2. Fax: (707) 472-2735
3. Mail:
   CCS Program
   1120 South Dora Street
   Ukiah, CA 95482

Partnership Health Care (PHP)

1. Call:1-800-863-4155 or TTY 1-800-735-29294.
2. Fax:707-863-4351
3. Website Link:http://www.partnershiphp.org/Members/Medi-Cal/Pages/GrievanceAndAppeals.aspx
4. Mail:
   Partnership Health Plan of California, Attn:  Grievance Appeals Dept.
   4665 Business Center Drive
   Fairfield, CA 94534
5. In person: 
   3688 Avtech Parkway
   Redding, CA  96002

You can use this quick form (click here) for more information on how to file a grievance. Your grievance may be forwarded to DHCS or Partnership depending on the nature of it.

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California Children’s Services
Mendocino County Department of Public Health
1120 South Dora Street
Ukiah, CA 95482

Phone: (707) 472-2600
Fax: (707) 472-2735