Behavioral Health and Recovery Services

• Crisis Line: 1-855-838-0404
• Access Line: 1-800-555-5906
• Administration: 1-707-472-2300
• Medication Services: 1-707-472-0350
• Compliance Hotline: 1-866-791-9337
• Presumptive Transfer: 1-707-472-2342

Mendocino County Behavioral Health & Recovery Services care for the people of Mendocino County whose lives are affected by serious mental illness and substance use.

Behavioral Health & Recovery Services strives to:

• Deliver services in a respectful, responsive, and efficient manner with sensitivity to cultural diversity;
• Educate ourselves, individuals, families and the community about mental health, substance use, and the hopeful possibilities of treatment and recovery;
• Offer a culturally competent, gender responsive, trauma informed system of care for adults and adolescents while striving to meet linguistic challenges; and
• Utilize holistic, person-centered recovery; promote healthy behaviors through prevention and treatment strategies.

IF YOU WITNESS A VIOLATION of federal or state standards, you can report this by telephone, e-mail or letter to the Mendocino County Mental Health Plan which has a policy prohibiting retaliation against a person reporting non-compliance. Reporting may be done anonymously.

Compliance Hotline: 866-791-9337

Email: compliance@mendocinocounty.gov

Mailing Address:
BHRS Compliance Program
1120 South Dora Street
Ukiah, CA 95482

All reports of compliance violations will be investigated and reviewed by the Compliance Office.

• Mental Health Services Data Dashboard and Data Trends: Click Here
• Mobile Outreach and Prevention Services (MOPS) Monthly Reports: Click Here
• Mobile Outreach and Prevention Services (MOPS) Brochure: Available in English & Spanish
• Specialty Mental Health Services
• Substance Use Disorders Treatment (formerly Alcohol and Other Drugs Program)

All programs are focused and dedicated to providing consumer oriented treatment to the community.

The Warm Line is a telephone-based non-crisis support that provides emotional support and compassion for Mendocino County residents. The Warm Line is free and confidential. Individuals do not need to have a behavioral health concern to call. If an individual is feeling stressed, isolated, overwhelmed, or needs emotional support, the Warm Line offers a resource to provide that support.

The Warm Line is available Monday through Friday from 7:30am to 6:00pm.

Individuals that call outside of business hours and leave a message will receive a call the next business day.

Call 1-707-472-2311 or toll free at 1-833-955-2510.

Wellness Center Information

Behavioral Health has opened two wellness centers to provide space to attend wellness activities.

Hours Open:

•  Tuesday-Thursday 10am-2:30pm

Address:

• Ukiah: BHRS/Public Health Building - 1120 S. Dora Street
  • Third door entrance furthest from Dora St 
• Willits: Willits Integrated Service Center (WISC) -125 East Commercial Street
  

Activities:

• Art
• Anger Management
• WRAP
• Seeking Safety
• And More!

Call 707-472-2724 if you have any questions.

What is in the Provider Directory?

The Provider Directory includes County and Contracted Providers within our behavioral health services network. It contains:

• Practitioner names, including individual practitioners within each provider
• Physical office locations
• Telephone numbers
• Types of services offered
• Languages available
• Practitioner credentials (e.g., Licensed Clinical Social Worker, Licensed Professional Clinical Counselor)

Services may be provided by an individual practitioner or by a team working under the supervision of a licensed practitioner, in accordance with their scope of practice. Only licensed, waivered, or registered mental health providers, and licensed substance use disorder services providers, are included in the Plan’s Provider Directory.

PROVIDER DIRECTORY TOOL

Click here for information on accessing the Patient Health Information Access Portal (MyHealthPointe)